Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marlee Lucas

Marlee Lucas

April 2, 2024

5  out of  5 rating by Marlee Lucas
"Ashley is always a pleasure to work with! Very responsive and helpful with all my insurance needs. I highly recommend her services and look forward to working with her for many more years."
Profile photo of Courtney Littrell

Courtney Littrell

March 19, 2024

5  out of  5 rating by Courtney Littrell
"Jan is absolutely amazing! She is always so quick to help, and was wonderful to work with when setting up my homeowners insurance policy this past month. Looking forward to continuing to work with her."
Profile photo of Randy Snow

Randy Snow

March 13, 2024

5  out of  5 rating by Randy Snow
"Great service"
Profile photo of sandy williamson

sandy williamson

March 1, 2024

5  out of  5 rating by sandy williamson
Profile photo of Sara Mousel

Sara Mousel

February 26, 2024

5  out of  5 rating by Sara Mousel
"There’s a reason they have 5 stars!! I recently switched insurance agents after being with my previous one for over three years, a decision that turned out to be one of the best moves for my family and me. Our new insurance agent, Jan, has not only surpassed our expectations but has also redefined the meaning of exceptional service and genuine care in the insurance industry. From the moment we connected with Jan, the transition was seamless and welcoming. Unlike our previous experience, where we often felt like mere policyholders, Jan made us feel like valued members of a community. Despite being new clients, Jan took the time to understand our unique needs and priorities, ensuring that we received personalized coverage tailored to our family's requirements. What truly sets Jan apart is her unwavering dedication and willingness to go above and beyond for her clients. In just a short amount of time, she has demonstrated a level of attentiveness and responsiveness that we had not experienced before. Whether it's promptly addressing our inquiries or proactively seeking ways to enhance our coverage, Jan consistently prioritizes our peace of mind and security. Moreover, Jan embodies a refreshing breath of fresh air in an industry often characterized by impersonal transactions. Her genuine care and concern for our well-being extend beyond the confines of a policy agreement. She takes the time to listen, empathize, and offer valuable insights, fostering a relationship built on trust and transparency. Leaving our previous insurance agent, whom my husband's family had been with for over a decade, was initially worrisome. However, discovering Jan and experiencing her warmth and professionalism reassured us that we were going to make the right choice and that says A LOT. Her dedication to serving her clients with integrity and compassion is truly commendable and sets a benchmark for excellence in the insurance profession. In conclusion, I wholeheartedly recommend Jan and her team to anyone seeking not just an insurance agent, but a trusted advisor and advocate. With Jan by our side, we feel confident and secure knowing that our family's interests are in the best hands possible. My only regret is not reaching out and finding her sooner! Thank you, Jan for your outstanding service and genuine care. You have made a significant difference in our lives, and we are grateful for your commitment to excellence!"
Profile photo of D G


January 16, 2024

5  out of  5 rating by D G
"Grant is thorough, efficient, and pleasant to work with. If you need any help at Alan's office, he will be more than pleased to assist you. Stop in and speak with him today."
Profile photo of Jacqueline McMahon

Jacqueline McMahon

December 11, 2023

5  out of  5 rating by Jacqueline McMahon
"Jan was amazing! I sent her an email with a question and within 15 minutes had a response with the form I needed to sign completely filled out needing only my signature. Excellent service. Thank you Jan!"
Profile photo of Cary White

Cary White

November 3, 2023

5  out of  5 rating by Cary White
"I have been with Alan Rencowski's office for most of my adult life. I wouldn't trust my insurance needs to anyone else. The staff is amazing, pleasant, and always helpful. They have become my trusted extended family."
Profile photo of Ed


August 16, 2023

5  out of  5 rating by Ed
"I have been with State Farm for so many years, and it wasn't until I found Jan at Alan Rencowski State Farm office that I truly found what an asset she is and has been for me in my dealings with insurance. I call with questions, she has or get's the answers without delay. Will always be grateful for her service and friendliness. Ashley is just as friendly and prompt, as well as knowledgeable to my issues. So, thank you to their service."
Profile photo of Corrine Buckley

Corrine Buckley

August 10, 2023

5  out of  5 rating by Corrine Buckley
"Jan Burfoot at the Alan Rencowski State Farm Agency always goes above and beyond in providing clear, concise information and answers to one's inquiries. Additionally, her personable and friendly demeanor is always a pleasure to experience. We greatly appreciate the quality service Alan Rencowski provides to his clients via his service representative team members!"
Profile photo of Joey E

Joey E

August 5, 2023

5  out of  5 rating by Joey E
"When your looking for insurance, I can’t see going anywhere else. The customer experience and personal attention that is provided when ever you need to take care of your needs is above outstanding. Thank you Jan for personally providing your expertise. I honestly have peace of mind."
Profile photo of Yeti Plumbing Services, LLC

Yeti Plumbing Services, LLC

July 21, 2023

5  out of  5 rating by Yeti Plumbing Services, LLC
"Jan, (and all the employees!) at Alan Rencowski State Farm Insurance have been excellent to work with. They are incredibly knowledgeable, helpful and always assist us in a prompt and friendly fashion. I am always grateful for Jan's expertise, as she had helped us with getting appropriate insurance for our business and personal needs, she always looks for added discounts and has also helped us out of many binds!"
Profile photo of Chuck Ford

Chuck Ford

June 20, 2023

5  out of  5 rating by Chuck Ford
"Very professional, thank you"
Profile photo of Dan Cool

Dan Cool

June 17, 2023

5  out of  5 rating by Dan Cool
"Great experience!! I had some complicated claims and they took great care to help me get all the details in order. Always helpful in general !"
Profile photo of Neal’s Tree removal

Neal’s Tree removal

June 16, 2023

5  out of  5 rating by Neal’s Tree removal
"The very best people to work with"
Profile photo of Shelley Briske

Shelley Briske

April 22, 2023

5  out of  5 rating by Shelley Briske
"Great service! Always helpful, understanding and kind."
Profile photo of Dylan Jensen

Dylan Jensen

April 13, 2023

5  out of  5 rating by Dylan Jensen
"Amazing customer service and never any wait when I call, they are very knowledgeable and helpful. Would recommend."
Profile photo of Philip Dennis

Philip Dennis

April 12, 2023

5  out of  5 rating by Philip Dennis
"Can't begin to fully describe the helpful information that this office and its agents have shared with myself and my family over the years. Fast quick and efficient and always with a keen interest in saving you your hard earned money. Katelyn and all of the office is champions and has earned our trust and loyalty."
Profile photo of Tommy Haynes

Tommy Haynes

April 2, 2023

5  out of  5 rating by Tommy Haynes
"I can’t thank Jan enough! She takes care of me and all the little details! She is a hero and is greatly appreciated! If I could give her more than five stars, I would!!!!!"
Profile photo of Julie Helling

Julie Helling

March 21, 2023

5  out of  5 rating by Julie Helling
"Customer service is outstanding. You feel like family when you call and need something. Highly recommend this office."
Profile photo of Misty Belden

Misty Belden

March 3, 2023

5  out of  5 rating by Misty Belden
"They seem like pretty good we switch to this insurance company and we won't switch back"
Profile photo of Kelly Lawler

Kelly Lawler

March 2, 2023

5  out of  5 rating by Kelly Lawler
"11/10 service I absolutely recommend ❤️"
Profile photo of Reg Almario

Reg Almario

February 24, 2023

5  out of  5 rating by Reg Almario
"Katlyn at State Farm 16120 Pacific Ave S , Spanaway, WA 98387 super helpful and always answers questions promptly. Customer service is on point thanks"
Profile photo of Jonathan Cross

Jonathan Cross

February 23, 2023

5  out of  5 rating by Jonathan Cross
"Love our Agent of 30 plus years! They more than live up to the good neighbor slogan!!"
Profile photo of Victor Miranda

Victor Miranda

February 10, 2023

5  out of  5 rating by Victor Miranda
"excellent customer service"