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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shelley Briske

April 22, 2023

5  out of  5 rating by Shelley Briske
"Great service! Always helpful, understanding and kind."

Dylan Jensen

April 13, 2023

5  out of  5 rating by Dylan Jensen
"Amazing customer service and never any wait when I call, they are very knowledgeable and helpful. Would recommend."

Philip Dennis

April 12, 2023

5  out of  5 rating by Philip Dennis
"Can't begin to fully describe the helpful information that this office and its agents have shared with myself and my family over the years. Fast quick and efficient and always with a keen interest in saving you your hard earned money. Katelyn and all of the office is champions and has earned our trust and loyalty."

Tommy Haynes

April 2, 2023

5  out of  5 rating by Tommy Haynes
"I can’t thank Jan enough! She takes care of me and all the little details! She is a hero and is greatly appreciated! If I could give her more than five stars, I would!!!!!"

Julie Helling

March 21, 2023

5  out of  5 rating by Julie Helling
"Customer service is outstanding. You feel like family when you call and need something. Highly recommend this office."

Misty Belden

March 3, 2023

5  out of  5 rating by Misty Belden
"They seem like pretty good we switch to this insurance company and we won't switch back"

Kelly Lawler

March 2, 2023

5  out of  5 rating by Kelly Lawler
"11/10 service I absolutely recommend ❤️"

Reg Almario

February 24, 2023

5  out of  5 rating by Reg Almario
"Katlyn at State Farm 16120 Pacific Ave S , Spanaway, WA 98387 super helpful and always answers questions promptly. Customer service is on point thanks"

Jonathan Cross

February 23, 2023

5  out of  5 rating by Jonathan Cross
"Love our Agent of 30 plus years! They more than live up to the good neighbor slogan!!"

Victor Miranda

February 10, 2023

5  out of  5 rating by Victor Miranda
"excellent customer service"

Andy Sleighter

February 10, 2023

5  out of  5 rating by Andy Sleighter
"Excellent customer service."

Rich

February 8, 2023

5  out of  5 rating by Rich
"Super friendly . Kylie was very helpful she answered all my I have moved over from another agent. They are the best"

J B

November 22, 2022

5  out of  5 rating by J B
"Alan dropped my mortgage interest rate more than half with Rocket Mortgage & I got money back to remodel! So excited for a new bathroom! 😁 I can't thank you enough!"

Michael Riley

October 12, 2022

5  out of  5 rating by Michael Riley
"Best agent that I have had. Very helpful and they have the answers! Thank you"

Maria Carter

October 11, 2022

5  out of  5 rating by Maria Carter
"Absolutely an amazing experience with this agency. Ms. Kaitlyn assisted me with all my insurance needs. She was very knowledgeable and ensured I was taken care of in every aspect I needed for my family and I. Very polite and and pleasant to speak with. Thank you so much for your service! I would definitely encourage and recommend individuals and/or families to check them out!"

Darrian Yates

October 4, 2022

5  out of  5 rating by Darrian Yates
"Very helpful, and had never had a Problem with StateFarm ^>^"

Rowland Litzenberger

September 27, 2022

5  out of  5 rating by Rowland Litzenberger
"Excellent response times."

Jamie Johnson

August 10, 2022

5  out of  5 rating by Jamie Johnson
"Always so friendly and helpful anytime I call. I have been with this insurance company for over 20 years!"

bill fortson

August 9, 2022

5  out of  5 rating by bill fortson
"They are always able to answer my questions. I especially like working with Jan. I feel she really knows our family!"

M Fletcher

August 9, 2022

5  out of  5 rating by M Fletcher
"Parent and i have them and its always worry free when deal with issues ive had in the past"

Sarah Alkire Lenhardt

July 28, 2022

5  out of  5 rating by Sarah Alkire Lenhardt
"We have been with State Farm Alan Rencowski for over 15 years. We moved out of the area over 10 years ago and never switched since the customer service is so fabulous. We highly recommend them!"

Chris Peterson

July 28, 2022

5  out of  5 rating by Chris Peterson
"Very efficient and reliable. Documents we requested from Jan were provided in a timely manner. Thank you for that."

Margaret Warner

July 26, 2022

5  out of  5 rating by Margaret Warner
"Very nice to help with your insurance concerns. I moved here from Mississippi and they changed my insurance policy over and it was a cheaper rate."

Santana Clough

July 26, 2022

5  out of  5 rating by Santana Clough
"We are ever so grateful for State Farm & all you have done for us for almost 30yrs! Everyone is super friendly, kind, compassionate & swift to address our immediate needs and concerns. Closing in on 30yrs of State Farm coverage speaks VOLUMES! Yes- we've researched quotes in coverage with other competitors and not one compares to what we have with State Farm! Thank you taking amazing care of our home, property & vehicles State Farm! This Family of 5 is here to stay! God bless ya'all!😇"

Jack H.

July 16, 2022

5  out of  5 rating by Jack H.
"As always outstanding customer service. I have been with State Farm since July of 1986. 2 years in Oklahoma, with auto and whole life insurance for my wife. Moved to Buffalo NY for 3 years, auto and whole life insurance for two children. Kentucky 3 years, Texas 2.5 years whole life insurance for me. In Washington with Alan since 1997. He may not know me by site but whenever I have an issue, need a quote, or just have a question he or his staff always treat me as family. You would think that I just dropped off a dozen doughnuts or something.😁 My children have grown up to trust Alan and State Farm with their insurance needs."